Chicago August 12, 2024 – North American Van Lines has been awarded a 2024 Quest for Quality Award in the Household Goods & High-Value Goods Carriers category by Logistics Management Magazine. North American is one of 5 providers receiving the Quest for Quality award in this category, ranking highest for attributes Information Technology, Customer Service and Equipment & Operations. North American also received the highest overall weighted value rating across all attributes of 51.45. (Read the full report: 41st Annual Logistics Management Quest for Quality Award Winners – Truckload)
“2024 has been a very challenging year for household goods carriers,” says Kevin Murphy, Vice President and General Manager for North American Van Lines. “Being recognized for excellence under such conditions, as well as being rated so high against top competitors in our industry, is an even greater honor for our agents and their teams. It is truly a testament to the hard work and dedication our agents, drivers, crews and logistics teams put in every day to serve our customers.”
This is the 41st year Logistics Management has issued the awards, which are based on the most extensive poll of its type within the transportation and logistics industries. The 2024 awards are based on 3,175 survey responses. Company scores were determined by how survey respondents ranked them according to 5 attributes: Performance, Value, Information Technology, Customer Service, and Equipment & Operations.