For your convenience, we have provided an on-line version of our Claim Form to expedite
your claim process. Please complete the claim form that follows.
Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned.
Your Claim Adjuster will review the claim and contact you, if necessary, with any
Since all damaged items are subject to inspection, please do not proceed with any
repairs and do not dispose of any damaged items. A "comments" section
has been provided at the end of the claim form should you need to provide further
explanation for any items or issues referenced in your claim.
North American Claims Department
P.O. Box 988
Fort Wayne, IN 46801-0988
Phone: 1.800-348.3746 or Corporate Claims 1.800.926.1463.
E-mail: US Claims
Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery.
Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700. TXDOT MCR9188.